Everything You Need to Know About
Green Horizon Resort
Get quick answers to common questions about our resort, accommodations, and booking process.
All our villas include premium linens and towels. You'll find high-quality bed linens, bath towels, hand towels, and washcloths in each villa. Fresh linens can be provided upon request.
Yes, each villa comes with dedicated private parking spaces. Parking is complimentary for all our guests. If you need additional parking or have a special vehicle, please contact us in advance.
When you book with us, a 30% deposit is required immediately to confirm your reservation. The remaining balance (70%) is due one month before your arrival date. This flexible payment plan allows you to secure your dates while spreading the cost over time.
We offer a flexible cancellation policy. Cancellations made 30 days or more before your arrival are fully refundable. For cancellations within 30 days of arrival, a 50% fee applies. Cancellations within 7 days are non-refundable. Travel insurance is recommended.
Each villa is fully equipped with modern amenities including air conditioning, WiFi, a fully stocked kitchen, living and dining areas, and private outdoor spaces. Premium villas include additional features such as private pools, hot tubs, and enhanced entertainment systems.
Check-in is at 4:00 PM and check-out is at 10:00 AM. Early check-in and late check-out may be available upon request, subject to availability. Please contact us in advance if you need these accommodations.
You can reach our support team via email at contact@greenhorizonresort.com or through the contact form on our website. We're available to assist you during business hours, and we typically respond to inquiries within 24 hours.